Privacy Policy
Effective Date: January 15, 2024
Last Updated: January 15, 2024
Introduction
At Zeln, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account, we may collect:
- Name and email address
- Profile information (if you claim a KOL profile)
- Authentication credentials
- Contact information
Profile Information
For KOL profiles, we may collect and display publicly available information such as:
- Social media handles and follower counts
- Platform presence and engagement metrics
- Location information (country, city)
- Niche or industry categories
Usage Data
We automatically collect information about how you use our Service:
- Pages visited and features used
- Search queries and filters applied
- Time spent on the platform
- Device and browser information
- IP address and general location data
Third-Party Data
If you connect social media accounts or use third-party authentication (like Google), we may receive information from those services in accordance with their privacy policies.
How We Use Your Information
We use the information we collect to:
- Provide and improve our Service: To deliver, maintain, and enhance the functionality of our platform
- Process transactions: To handle account creation, profile claims, and other user requests
- Communicate with you: To send service-related notifications, respond to inquiries, and provide customer support
- Analytics and improvement: To analyze usage patterns, identify trends, and improve user experience
- Security and fraud prevention: To detect and prevent fraudulent activity and ensure platform security
- Legal compliance: To comply with applicable laws, regulations, and legal processes
Marketing Communications
We may send you promotional emails about new features, updates, or services. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.
Data Sharing
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information.
Public Information
Information you post publicly on the platform (such as reviews or profile information) may be visible to other users and the general public.
Legal Requirements
We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure hosting infrastructure
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Breach Notification
In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
You have the right to request access to the personal information we hold about you.
Correction
You can update or correct your personal information through your account settings or by contacting us.
Deletion
You may request deletion of your personal information, subject to certain legal and operational requirements.
Data Portability
You may request a copy of your data in a structured, machine-readable format.
Opt-Out Rights
You can opt out of marketing communications and certain data processing activities through your account settings.
To exercise these rights, please contact us at admin@zeln.net.
Cookies & Tracking
We use cookies and similar tracking technologies to collect and store information about your use of our Service.
Types of Cookies
- Essential cookies: Required for the Service to function properly (e.g., authentication)
- Analytics cookies: Help us understand how users interact with our Service
- Preference cookies: Remember your settings and preferences
Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.
Third-Party Tracking
We may use third-party analytics services (such as Google Analytics) that use cookies and similar technologies to track and analyze usage patterns.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.
We take appropriate safeguards to ensure that your information receives an adequate level of protection, including through standard contractual clauses and other legal mechanisms.
GDPR Compliance
If you are located in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to object to processing and the right to lodge a complaint with a supervisory authority.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.
If you are located in the United States and are under 13 years old, our Service complies with the Children's Online Privacy Protection Act (COPPA).
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We may also notify you of significant changes via email or through a notice on our Service. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: admin@zeln.net